Home >> Why us

Why us

Thank you for your interest. We are proud of what we, as a travel company, have to offer you. We have passion for what we do, and would like you to see what are our true values.

We are internationally registered, well-recognized

We are a fully licensed international travel company, granted by Vietnam National Administration of Tourism. This license is a certification of Ciao Asia Travel’s bond at an approved bank to guarantee financial security in respect of customers’ advanced payments as well as the quality of travel services.

We accumulate a whole range of experience and know in depth what each cruise has to offer. Our experienced staffs, who have worked with travellers of different cultures, nationalities, interests, ages and genders will give you recommendation so that you can make the best out of your holiday.

Local cruise experts, true knowledge

We are the online travel service platform operated by the team of professional travel consultants based in Hanoi, Vietnam. Through years of working in this field, we have wealth of experience to offer you the personalized travel, specializing in tour packages and cruises in Halong Bay

Easy to book and pay

We make it easy for you to book a tour and make corresponding payments in a timely manner. We offer secure online payment through one of the following credit cards: VISA, Master Card, JCB, Diners Club and American Express. You can either choose wire transfer, cash or PayPal to make your payment.

Safe & Secured Payment

Paying thousands of dollars to a travel company you’ve never heard of before is surely a hard decision to make. We care each and every chance our valued clients offer us to build our brand and reputation. We won’t charge you a single penny until you are 100% sure your money is safe with us and request us to do so. You may choose Credit Card Payment Online, West Union or Bank Transfer.

We connect with One Pay Payment Gateway which represents Master Cards in Vietnam to accept Online Card Payment with Visa card, Master card, and American Express. The payment will be processed through SSL protocol with international card security standard making the booking experience and payment online hassle free.

Online support 24/7

Reach us 24/7 at via our live chat support. Our experienced travel agents will advise you the best possible solutions for any question you may have.

Dedicated Staff

We boast the best travel consultants and operators among the local agents – who are friendly, full of skills and experience to assist you with your trip. Need an advice or a recommendation? We will listen to every of your request and turn your dream holiday into a reality. Our staff is reachable by email: info@halongbaycruises.us or by hotline +84 904 554 300

Comprehensive Cruise Listings

As you browse through our list of cruises, be confident that you are looking at the very best ones for Halong Bay. We are selective in partnerships, and only present to you the cruise trips that meet safety and security standard as well as offering customers the best experience of the Bay. On the other hand, we want to give you as many choices as possible. Comprehensive quality cruise listing is our priority.


  • Internationally registered, well-recognized
  • Cruise experts, true knowledge
  • Best price guarantee
  • Our service is personalized, customized at its best
  • Easy to pay online
  • Best customer care/policy
  • Dedicated Staff
  • Comprehensive Cruise Listings
  • Unrivalled values