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FAQs

When is the best time to visit Ha Long?

Halong’s climate is humid and tropical. With a hot, humid summer and dry, cold winter, Halong’s temperature varies from 15ºC to 25ºC.

It is possible to visit Halong Bay year-round, with the best time to visit from October through April, although during the winter months of December, January and February, the weather can be cool and overcast with low visibility. During the summer months from May to September, temperatures rise and storms are more likely during the rainy season.

Halong Bay weather in 12 months:
March April + May: The Temperature: 18-22 °F; Some day have light rain; Clear with blue sky
June + July + Aug: Temperature: 25-30°F with strong Sun; Carefully with Typhoon; Some day have trong rain but quick
Sept + Oct + Nov: Best time to enjoy Halong with cool temperature: 24-27°F
Dec + Jan + Feb: Temperature: 15-18°F; Cold with strong wind; Some day is misty and rainy

Best time to travel Halong Bay
All year around will be fine, but check Typhoon forecast before you go
The best time to visit Halong Bay from Sept and October ; March and April

How far is that from Hanoi to Halong Bay?

The distance between Halong Bay and Hanoi is 170 km, it would take you about 3.5 hours on bus transfer to Ha Long city, bus trip normally leaves Hanoi by 8-8.30 am.
We will be hitting the road for Halong Bay through the rich farmlands of the Red River Delta and the scenery of rice fields, water buffalo and everyday Vietnamese village life.

What payment methods are accepted?

We require 30% for the deposit amount and the balance will be collected upon your arrival by cash or credit card at your hotel.
You can pay us through one of the following ways:
• Credit cards (Visa or Master card): credit card payment is completely secure by us. We will charge it offline ( the bank fees is 1.8%)
• Bank transfer: we will send you our bank detail ( all the bank fees will be paid by you)
• One Pay: we just send you the pay link then you can settle the payment directly via this link but the bank fees for this will be 3.3%

How long in advance should I make the reservation?

Most cruises posted on our site are filling out fast, for the quality of service and low price offered. We suggest you to make the reservation as soon as possible, especially if you are planning to travel in high season months from September to December. Planning your trip ahead will save you time and hassle.

What if I want to cancel my booking?

Please advise us when you decide that you need to cancel your booking, please notify us immediately by email. We do not accept cancellation notice by phone or any other means for verification reason.

Does the cruise price include transfer from Hanoi to Halong Bay?

Normally the price is not included the bust transfer from /to Hanoi, however, some of them offer the shuttle bus that picks you up and drop you off at your hotel for very reasonable cost. Some such as Aclass Cruise or Phoenix Cruise.

What types of entertainment are available on board?

It really depends on which cruise you are travelling with. Most will offer entertainment facilities in shared room such as DVD player, TV, chess board and some board games. Since the cruise trip lasts only 2 or 3 days, you will not have enough time to get bored on Halong Bay

What is the minimum age requirement for infant to sail cruise in Halong Bay?

There is no strict requirement regarding what age infant are allowed on board. However, we recommend the minimal age for infant to be comfortable on a cruise trip is 6 months old.
Infants younger than 4 years old are allowed free on board, accompanied by at least 02 adults. Baby cot is provided only where indicated and must be requested at least 03 days in advance of departure.

What does the listed price include?

• All prices listed on our site already INCLUDE meals, entrance and sightseeing fees, guide on board and government taxes
• The listed price does not include the peak season: National Days, New Year and Christmas surcharge, private transfer, personal expense and tips.

How to reserve for a cruise trip on Halongbaycruises.us?

You can reserve for your cruise trip or tour to Halong on our website in three simple steps:
• Search for your desired cruise using our search tool, located on the left hand side of the web page, or by clicking on one of the cruise category: Luxury Cruise, Deluxe Cruise or Superior Cruise
• Select the cruise that catches your attention. Each cruise is listed with details about price, itineraries and photo gallery, making it easy for you to compare and contrast.
• Click on “Book Now” button and be transferred to the Booking Request Form. We will check the availability of your request and respond in 4 hours (office hours) and 12 hours (non-office hours)

What kind of food on boat in Halong Bay?

Most of the meals offered with seafood as Halong Bay specialty is seafood; there is lots of sea dishes combined with traditional Vietnamese food, I’m sure you will like the food on boat, if you are allergic with seafood, please inform your meal preference to our tour operator before your departure to Halong Bay.

How can I provide hotel information in Hanoi to be picked up?

You can provide at the time of Booking process or provide it after that (before 3 days cruise trips depart is highly required to be picked up smoothly)

Will I be traveling on a private tour or in a group?

Halong cruise have both private tour and group tour but normally we will share a big ship with the others but if you travel with a big group or a family, please advise us your enquiry the will know how to advise you which one is the best?

  • Xin chao Huong,
    3D/2N at Paloma Cruise is our great time.
    Thank you for your nice arrangement & hospitality.
    The staff did a really nice job to have made our stay a memorable one, because everything had been well... Read More

    Nadia from India , June 16, 2014
  • Dear Huong Diu,
    It’s really amazing, we have a great time, I love the time in Sapa and Ha Long Bay. Thank you very much for the wonderful, professional services.. We were very pleased with the drivers provided, and... Read More

    Coetzee from South Africa , June 16, 2014
  • From: Riza Pratama.
    Subject: Re: Pelican Cruise

    Hi Huong,
    It a nice time in Sapa, we walked up and down hill, beautiful terraced rice paddy, lovely minorities. I visited Pang Family on the way to Ta Van and having lunch... Read More

    Riza Pratama from Australia , January 11, 2014
  • Dear Nancy,

    I ‘ve just completed the trip you arranged for me in Halong Bay, Sapa. The trip was fantastic!
    I would like to thank you personally for all of your work in... Read More

    Irene I. Evangelista from Canada , September 20, 2013
  • Hi Quyen,

    Thank you for just a fabulous job of arranging our itinerary for my family to Vietnam. I have already recommended you to our some of my friends (see email below).
    You did just an outstanding job of arranging... Read More

    Sharon Brindley from Australia , August 17, 2013
  1. 1.
    2014-06-13 16:45:45Reply
    Asked by Ismael Calatayud

    How far is that from Hanoi to Halong Bay?

    • Reply 2 0 2014-06-13 16:46:31
      Answered by Huong

      Hi Ismael Calatayud,
      The distance between Halong Bay and Hanoi is 170 km, it would take you about 3.5 hours on bus transfer to Ha Long city, bus trip normally leaves Hanoi by 8-8.30 am.
      We will be hitting the road for Halong Bay through the rich farmlands of the Red River Delta and the scenery of rice fields, water buffalo and everyday Vietnamese village life.

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